📜 TERMS & CONDITIONS

📍 Overview

This website is operated by Rahat Stainless. Throughout the site, the terms “we”, “us” and “our” refer to Rahat Stainless. By accessing our website or purchasing from us, you agree to be bound by the following terms and conditions.

If you do not agree with any part of these terms, please do not use our website or services.

🛒 Online Store Terms

By using this site, you confirm that:

  • You are at least the age of majority in your country
  • You will not use our products for any illegal or unauthorized purpose
  • You will not violate any laws in your jurisdiction

Any breach of these terms may result in termination of your access to our services.

📦 Products & Services

We specialize in hand-forged chef knives and kitchen tools crafted in Wazirabad.

  • All products are subject to availability
  • We reserve the right to limit quantities or discontinue products
  • Product images may vary slightly due to lighting and craftsmanship

💰 Pricing & Payments

  • All prices are listed in USD (unless stated otherwise)
  • We reserve the right to change prices at any time
  • Payments must be completed at checkout

We use secure third-party payment gateways to process transactions.

🚚 Shipping & Delivery

  • Orders are processed within 3–5 business days
  • Delivery times vary based on location and shipping method
  • We are not responsible for delays caused by couriers or customs

👉 Please refer to our Shipping & Delivery Policy for full details.

🔄 Returns & Refunds

Returns and refunds are handled according to our Refund & Returns Policy.

👉 Key points:

  • Returns accepted within 30 days
  • Items must be unused and in original condition
  • Shipping fees are non-refundable

❌ Order Cancellations

  • Orders can be cancelled within 12 hours of placement
  • After processing begins, cancellations may not be possible

⚠️ Product Use Disclaimer

Our products are sharp cutting tools and must be used responsibly.

  • We are not liable for injuries caused by misuse
  • Customers are responsible for safe handling and storage

🧾 Accuracy of Information

We strive to provide accurate product descriptions and pricing, but errors may occur.

We reserve the right to:

  • Correct errors
  • Update information
  • Cancel orders if incorrect information is displayed

🔐 Intellectual Property

All content on this website (including images, text, logos, and design) is the property of Rahat Stainless and may not be used without permission.

🌍 Third-Party Services

We may use third-party services for:

  • Payments
  • Shipping
  • Analytics

These providers have their own terms and privacy policies.

🚫 Prohibited Uses

You are prohibited from using the site:

  • For unlawful purposes
  • To transmit malicious code or spam
  • To violate intellectual property rights

Violation may result in termination of access.

⚖️ Limitation of Liability

We are not liable for:

  • Indirect or incidental damages
  • Loss of data, revenue, or profits
  • Delays beyond our control

Use of our products and services is at your own risk.

🔄 Changes to Terms

We reserve the right to update or modify these terms at any time.
Changes will be effective immediately upon posting on this page.

📩 Contact Information

For any questions regarding these Terms & Conditions:

📧 info@rahatstainless.com
📞 +92 300 6207291